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Access Health CT coverage and subsidy issues explained

HARTFORD, Conn. – The Access Health CT Board of Directors got an update Thursday on a situation CTNewsjunkie was first to report back in July about why some of its customers were losing coverage or seeing a change in their subsidy.

An operations analyst told the board of directors that they started hearing from consumers as early as May that they had lost their subsidy or their subsidy had changed.

“This in itself is not a unique scenario,” Matthew Lynch, an operations analyst, said. “Throughout most of open enrollment we had individuals saying their subsidy had changed or disappeared.”

He said upon reviewing the data most was as a result of changes in income, which was not a system issue. However, the volume of calls they were receiving about this was “concerning.”

See the complete story at CT News Junkie.

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