Access Health CT investigating possible data breach by call center vendor employee

HARTFORD, Conn. – Officials with Access Health CT say a call center representative has come forward after leaving a backpack Friday containing handwritten notes that included customers’ names and Social Security numbers on Trumbull Street in Hartford.

The four notepads in the backpack listed the names and birthdates of about 400 individuals. However, upon closer examination by Access Health CT officials, they said fewer than 200 of the individual entries in the handwritten notes included Social Security numbers.

Jason Madrak, chief marketing officer for Access Health CT, said the individual who works for their call center vendor, Maximus Health Services, turned himself in after hearing about the backpack on local television news Friday. Madrak did not identify the individual.

“As the investigation continues, this individual has been placed on administrative leave and has had all system access privileges revoked,” Madrak said in a statement. “While we are still working to understand exactly why this person took the information out of the building, based on what we have learned so far it does not appear there was malfeasance on the part of this person.”

See the complete story at CT News Junkie.



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